Communications Materials
Your one-stop centre for easy and convenient access to government services online
What Our Customers Say
"Comfortable to communicate, make you feel at ease."
- Ms Roziah Abdul Latip, 39, Assistant Mgr Finance
"Very good. Fast and convenient"
- Ms Kang Peng Cheong, 47, Senior Mechanic
"Keep up the good work!"
"Immediately, I will know whether my submission is successful."
- Mr Koh Boo Chiat, 40, Assistant Engineer
"Very helpful and friendly."
- Ms Seah Choon Hee, 55, Housewife
"Very excellent service provided"
- Ms Manimaran S, 36, Financial Planner
Experiences at the CitizenConnect Centres
Experience 1
On 25 Oct 05, Angie Lim, CitizenConnect officer assisted Mr Chong in processing a business registration renewal online. However, Mr Chong could not recall his business registration number. Angie swiftly conducted a search on the ACRA website to locate the business registration number. Eventually, Mr Chong made the online payment through his credit card for the online renewal and completed the business registration renewal smoothly.
Mr Chong visited the CitizenConnect Centre on 26 Oct again as he realised from the renewal receipt print-out that the record still showed his previous business address. Angie, the CitizenConnect officer once again assisted him with the business particulars update. Mr Chong was impressed with the level of service and facilities available at the CitizenConnect Centre.
Experience 2
On 31 Oct 05, Ms Hoisington Karen wanted to reset her SingPass for a quotation submission via GeBiz, the online portal for quotation submission for government contracts. The CitizenConnect officer, Mardhiah promptly proceeded to assist her with the Gebiz transaction. Unfortunately, the Gebiz transaction was not completed as they could not find the quotation code and Ms Hoisington came unprepared without any documentation. Mardhiah then advised Ms Hoisington to call her should she encounter problems with online transaction at home or could come back for assistance at the CitizenConnect centre.
On 4 Nov 05, Ms Hoisington visited the CitizenConnect Centre with the documentations as she required assistance with online transaction. Mardhiah provided the assistance and helped Ms Hoisington complete the Gebiz transaction online in less than 10 minutes.
